Refund policy

We accept return requests within 30 days of delivery.

To be eligible for a return, an item must be unworn, unused, unwashed, and returned in its original condition with all tags and protective hygiene liners attached. Items showing signs of wear, washing, damage, stains, odors, or removed hygiene liners cannot be accepted.

Swimwear Returns

Swimwear may be returned or exchanged if it has only been tried on over underwear and the protective hygiene liner and all original tags remain attached. For hygiene reasons, swimwear without the protective liner or showing signs of wear cannot be returned.

How to Request a Return

Before sending an item back, please contact us at news@brikoly.com and include your order number and the item you would like to return.

Once your request is approved, we will provide the return address and detailed shipping instructions. Items returned without prior authorization may not be accepted.

Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as BRIKOLY cannot be responsible for return packages that are lost or damaged in transit.

Original shipping charges, customs duties, taxes, and other import-related fees are non-refundable.

Refunds

Once we receive and inspect your return, we will notify you whether the refund has been approved. If approved, the refund will be issued to your original payment method within 10 business days.

Please allow additional time for your bank or credit card provider to process the refund.

Exchanges

If you would like a different size or design, please contact us at news@brikoly.com. Customers are responsible for returning the original item, and replacement items will be shipped after the return has been received and approved.

Damaged or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us as soon as possible and include photographs of the item and packaging. We will review the situation and make it right.

Non-Returnable Items

The following items cannot be returned:

  • Items marked as final sale;

  • Gift cards;

  • Underwear;

  • Swimwear without the original protective hygiene liner;

  • Items that have been worn, washed, altered, damaged, or returned without their original tags.

If you have any questions about whether your item is eligible for return, please contact us before sending it back.

Warm regards,
BRIKOLY

Warm regards,
BRIKOLY